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Sovos platform architecture

Layered architecture, ADLC-aligned. Click any box for justification and interactions.

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Legend Built & live MUST — to engineer Nice to have External vendor Cross-cutting governance
Sovos enterprise platform — architecture for the ADLC Solves Discover → Plan → Build → Test → Ship → Operate end-to-end. Agents + humans + your tools in one fabric. USERS — ROLES ONLY VP Product VP Tech PM Architect Engineer QA UX Sales CS LOB lead Compliance Memory Curator Exec / VP ADLC — AGENTIC DEVELOPMENT LIFECYCLE DISCOVER research · framing · signals PLAN BRD · PRD · architecture · backlog BUILD stories · code · docs · authoring TEST evals · QA gates · scoring SHIP deploy · launch readiness OPERATE monitor · feedback · iterate USER SURFACES — UI Foundation Intake Briefing SPA AOP Intake Workflows builder Authoring Canvas Create-Agent wizard Build Board Deploy Hub Connections SPA Curator Console Inbox Auto-pilot Copilot FinOps + Cost PLATFORM RUNTIME — ORCHESTRATION PLANE Workflows engineport 8017 · stage runner Heartbeat autopilotport 8008 · objective pursuit Concourse MCP gatewayport 8011 · streamable HTTP Orchestratorport 8002 · envelope router Human Inbox sweeperport 8016 · cross-source rollup AGENT FLEET — ALIGNED TO ADLC PHASE DISCOVER ux-partner bmad-analyst Theme Extractor Anomaly Detector PLAN pm-partner bmad-pm bmad-architect exec-partner BUILD tech-partner bmad-dev bmad-ux-designer bmad-tech-writer TEST epic-scoring-agent spec-review-agent Eval framework Pre-publish eval gate SHIP marketing-readiness sales-partner Briefing Composer X-source Correlator OPERATE librarian curator Prompt-tuner Conductor MEMORY + FOUNDATION — KNOWLEDGE SPINE Memory servicecanonical writes + pgvector Librarian gateschema · dedup · validate Curatorpersona reframe by audience Foundation slicescanonical answers · scoped Memory federationfan-out to bound sources Account dimensionSF ↔ Jira ↔ Pendo ↔ Chorus IDs CONNECTIVITY — VENDOR-AGNOSTIC SUBSTRATE (MCP EVERYWHERE) Connector Hubport 8018catalog · connections · bindingshealth · capability routing 6 CONNECTOR CATEGORIES · CLICK ANY TO DRILL IN Business data MCPsSalesforce · ERP · Pendo+ 7 more (Snowflake, HubSpot, Stripe …) Knowledge MCPsAtlassian · Notion · MS Graph+ 4 more (GDrive, Slack, Box …) Engineering + Ops MCPsAzure DevOps · K8s · Secrets+ 7 more (Datadog, PagerDuty …) AI Models · gatewaysClaude · Bedrock · Azure OpenAI+ Vertex · Devin · 4 more Methodologies · pluggableBMAD (connected) · CrewAI+ AutoGen · LangGraph · Custom Deploy adapters · AWS-firstS3 · CloudFront · Lambda · ECS+ Amplify · Vercel · 3 more Each cluster expands to its full set on click. All connections route through the Connector Hub. Add Connection → bind to a feature. EXTERNAL VENDOR SYSTEMS — SOVOS PERIMETER ENDS BELOW Atlassian Cloud (Jira · JPD · Confluence · Bitbucket) Salesforce (Cases · Opps · Accounts) Pendo · Chorus · Snowflake Notion · GDrive · Microsoft 365 · Box AWS (S3 · Secrets) GitHub · Linear · HubSpot Slack NotebookLM Anthropic / OpenAI · Bedrock · Azure OpenAI · Vertex AI Any custom internal MCP server GOVERNANCE (CROSS-CUTTING) Applies to every layer FinOps Guardrailscaps · can-spend · audit Eval Frameworkscoring · gates · drift Audit Log (org-wide)every decision · every action RBAC · scope tagsrole + lob scopes everywhere HB → FinOps gatepre-spend check on autopilot Pre-publish eval gateno agent goes live without eval PII redactionat Chorus / Slack ingress

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